Policies

Shipping

Orders are processed within 2–3 business days. Standard delivery takes 5–10 business days. Express delivery takes 2–3 business days. We ship to the US, UK, EU, and Turkey. A tracking link is sent via email once your order has been dispatched.

Returns

Due to the limited-edition nature of our objects, all sales are final. We accept returns only for items that arrive damaged. If your piece arrives damaged, contact us within 48 hours with photographs and we will arrange a replacement or refund.

Privacy

We collect only the information needed to process your order and send you tracking updates. We do not sell or share your personal data with third parties. Payment data is processed securely by Stripe — we never see your card details.

Contact

For questions, email us at contact@maisondagaslan.com. We respond within 1–2 business days.