Privacy Policy

Order information — your name, email, shipping address, phone number (if given) and the items you buy. Payments are processed by Stripe; we never see or store your full card details.

Usage information — pages viewed, device and browser type and approximate location, collected through cookies and similar technologies for analytics and advertising measurement.

Messages — anything you send us by email or through social media.

To process and deliver your order, send order and tracking emails, provide customer support, prevent fraud, improve our site and measure our advertising. If you sign up for offers, we send marketing emails — you can unsubscribe at any time.

Only with service providers that help us run the shop: payment processing (Stripe), hosting and database (Vercel, Supabase), email delivery (Resend), order fulfilment and shipping partners and parcel tracking (17TRACK), and advertising measurement (Meta Pixel and Conversions API, which may receive hashed contact details for purchase events). We do not sell your personal data.

We connect our own brand accounts on TikTok, Instagram, Threads and Pinterest through their official APIs (including TikTok Login Kit and the Content Posting API) solely to publish and schedule our own content to our own accounts and to read the performance of that content.

For these integrations we store only what is needed to publish to our own account: the access token issued by the platform and basic profile information of that account (such as username and open ID). We do not collect, store or process data about other users of these platforms. Tokens are kept in private, access-restricted storage and can be revoked at any time from the platform's app settings.

Order records are kept as long as needed for accounting, tax and warranty purposes. Analytics data is kept in aggregated form. Social media access tokens are deleted when the connection is revoked.

You can ask to access, correct or delete your personal data, or object to marketing, at any time — including under the UK/EU GDPR and the California Consumer Privacy Act (CCPA). Email contact@maisondagaslan.com and we will respond within 30 days.

We use essential cookies to run the shop (for example, your bag) and analytics and advertising cookies to understand how the site is used. You can block cookies in your browser settings; some features may not work without them.

Our shop is not directed at children under 13 and we do not knowingly collect their data.

We may update this policy from time to time. The "Last updated" date above shows when it last changed.